When 4A Games announced that Metro Exodus was going to be a timed Epic Games Store exclusive, a lot of gamers were angry. Valve, which had been up until that point selling pre-orders of the game, was upset too: In a message to customers who had already purchased the game on Steam, Valve called the move “unfair to Steam customers.”
“We think the decision to remove the game is unfair to Steam customers, especially after a long pre-sale period,” Valve said at the time. “We were only recently informed of the decision and given limited time to let everyone know.”
But Steam business developer and designer Nathaniel Blue tells Kotaku that what he meant then was to refer only to the timing of the announcement, not the entire concept of Epic selling games on its own storefront.
“I don’t think our intent was to upset people,” Blue said. “It was about the timing. The game was about to launch, and then it was [exclusive to the Epic store]. So that was the only goal of that. What came out of that was not what we expected. It wasn’t meant to be a lightning rod.”
Original source: https://www.pcgamesn.com/metro-exodus/valve-exclusivity-talk