November 2, 2019 Blizzard may have apologized for the ban of Blitzchung and two casters, but isn’t backing down from their actions.

When Blizzcon 2019 kicked off this weekend, it began on a sombre note. The company’s CEO J. Allen Brack took to the stage to address the crowd, and the world, to apologise for the ban of Ng Wai Chung – ‘Blitzchung’ – at a Hearthstone tournament last month for supporting protestors in Hong Kong. However, despite this apology, Blizzard will apparently not be reversing the ban of Blitzchung and the two casters who interview him.

“Blizzard had the opportunity to bring the world together in a tough Hearthstone esports moment about a month ago,” Brack began, “and we did not. We moved too quickly with our decision making, and then – to make matters worse – we were too slow to talk with all of you.”

“We didn’t live up to the high standards we set for ourselves, and we failed in our purpose,” Brack said. “For that, I am sorry, and I accept accountability.” He received a cheer for these words from the crowd. “We will do better, going forward – but our actions are going to matter more than any of these words.” He would go on to explain how Blizzard is “committed” to “everyone’s right to express themselves.”

Original source: https://www.pcgamesn.com/hearthstone-heroes-of-warcraft/blizzcon-apology